Welcome to Fido

You’ve got new Fido services, now what? From data transfer,
changing your SIM card, to the basic setup,
we’ve fetched everything you need to get started.

Back

SIM Card

Learn to swap your SIM card in a phone, or activate a new eSIM on an eligible device.

Porting Number

Bring your phone number to Fido from another Canadian service provider.

Note: you’ll need a Fido SIM and active temporary number to transfer your number.

Set up your Fido Account

Easily manage your account and service online with your self serve Fido Account. 

Voicemail

Set up a new voicemail inbox on a Fido device, or learn how you can save existing voicemails in preparation for a plan change or SIM card change.