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Getting Started with 5GHI

Set up guides, instructions, and getting to know your new device.

5G Internet — FAQs
5G Internet — troubleshooting FAQs

Inseego MiFi Xpro 5G - Quick Start Guide

Inseego Mifi
Inseego MiFi Xpro 5G
USB 3.1 Gen 1, type A to C cable
USB 3.1 Gen 1, type A to C cable

Scan the QR code to install the Inseego app from AppStore or Google Play.

Follow the in-app instructions to set up your device. 

Use the app to configure and customize your device. 

QR Code

  • Check if the SIM card was pre-installed by your service provider. If not, follow these steps to insert your SIM.  Note: Make sure the device is turned off before inserting your SIM card. If the device is powered on, remove the plug before proceeding.

  • The MiFi X PRO 5G supports only Nano SIM cards. To prevent damage to the SIM slot, please select the correct SIM for this device.

  • Insert a fingernail at the edge of the battery cover and lift and remove the battery cover. Set the cover aside.
  • Remove the battery from the battery compartment.
  • Lift the SIM access tab by placing a fingernail underneath the white arrow and lifting the tab up and to the right.
  • If necessary, remove the SIM card from the outer card, being careful not to touch the gold-colored contacts.
  • Slide the SIM card into the slot notch first, with the contact points facing down.
  • Close the SIM access tab, place the battery in the battery compartment and replace the cover. The SIM card MUST remain in the SIM card slot when in use.

Important: Before you use your device, charge the battery for at least four hours to ensure a full initial charge.

  • To turn your device on, press and hold the Power button for three seconds.
  • To turn it off, press and hold the Power button for three seconds until you see the Powering Off screen. Then select Shutdown and select OK.
  • Press and release the Power button to wake up the display.
  • After you turn on your device, the Home screen appears.
  • Select Wi-Fi Name/Password on the Home screen.
  • The information for your primary network will display. Swipe left to see the information for your guest network.
  • The device will broadcast its own wireless network and name.
  • Turn on the device you want to connect.
  • On the device, open the list of available WiFi networks.
  • Select the MiFi primary or guest network and enter the password. Once connected to the internet, the MiFi Home screen displays the connected device.
  • Make sure your device is connected to the primary network. Open a web browser on your connected device and enter http://my.mifi or http://192.168.1.1
  • Select Sign In in the upper right corner of the screen. You can view your Admin password on the device touchscreen by tapping Help > Admin Website. Note: When you first get your MiFi X PRO 5G, this is the same as your primary network’s password.
  • Select the WiFi option.
  • Select the Primary Network tab.
    • To change your WiFi network name, select the Primary Network Name (SSID) text box and enter the new WiFi name.
    • To change your WiFi password, select the Password text box and enter the new password.
  • Select Save Changes. Once you save the changes, you’ll be disconnected from your WiFi network. Connect again using the new network name and password.
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