Instagram Linkedin

Welcome to your new Apple Watch.

Find instructions below on how to set up your Apple Watch with your Rogers watch plan.

Back

Getting Started with Apple Watch

Set up guides, instructions, and getting to know your new watch.

Apple Watch User Guide
How to pair your Apple Watch with a new iPhone
Rogers Apple Watch OS Guides
Create a new Apple ID
If you forgot your Apple ID

How to add an Apple Watch to your mobile plan

Learn how to add your Apple Watch to your Rogers InfiniteTM plan and Share EverythingTM plan or get a new plan. (Ensure your Apple Watch is paired to your iPhone via Bluetooth before you start.)

Follow these steps to get a data/cellular plan for your Apple Watch

  1. Open the Watch app on your iPhone, tap Cellular and then tap Set Up Cellular to get started.
  2. Sign in with the MyRogers account that your iPhone is on.
  3. Add your smartwatch to your Rogers InfiniteTM plan, Share EverythingTM plan or get a new plan for your smartwatch.
  4. Review your smartwatch plan and tap Continue.
  5. Review and agree to the terms and conditions.
  6. Add a 9-1-1 emergency address.
  7. Enter the street number in the 1st address line and the street name in the 2nd address line.
  8. Review and submit your order.
  9. Congratulations, your smartwatch is now connected to the Rogers network.

FAQs

 

  • Apple Watch Series 3 or newer with GPS+Cellular. It must be paired with an iPhone 6 or newer. The iPhone must also be on iOS 12 or later and updated to the latest carrier settings. 
  • A Rogers mobile account with an eligible plan. Share Everything business and corporate plans aren’t eligible.
  •  A MyRogers profile associated with the primary iPhone number. 

Apple Watch Family Setup isn’t supported at this time.

With smartwatch plans, your existing iPhone number is extended to your Apple Watch so you can receive calls and text messages the same way you do on your iPhone. As part of the activation process, you will receive a 10-digit smartwatch number for your Apple Watch. You can find this number on your bill and on your Wireless Service Agreement. It will be used only for billing purposes, and associated data usage for your watch will appear on your bill under this number.

No, both devices must be activated on the Rogers network.

  1. Press and hold the side button on your Apple Watch until the Apple logo shows up.
  2. Tap the Watch app icon on your iPhone.
  3. Tap Start Pairing on the iPhone. Your Apple Watch should show an animation when you do this.
  4. Tap Pair Apple Watch Manually on your iPhone.
  5. Tap the Info icon on your Watch.
  6. Your Watch will display a five-digit code. Verify or enter that code on your iPhone.
  7. Your iPhone will then display a six-digit code. Verify or enter that code on your Watch.
  8. Tap Set Up Apple Watch once you have confirmed that manual pairing has been successful, and then follow the remaining instructions on your screen as usual.

Currently, only Apple Watch GPS + Cellular is compatible with smartwatch plans.

You can share your Rogers smartphone number with one Apple Watch at a time.

The Apple Watch’s cellular features work in any region in Canada covered by the Rogers LTE network.

No, you currently cannot roam with your Apple Watch over cellular. You can continue to use your smartwatch with Bluetooth while travelling to make and receive calls, and to send and receive text messages.

You need to keep your Apple Watch and your iPhone close to each other when pairing them for the first time. After that, you can use your Apple Watch even if your iPhone is in a different location or turned off. However, to receive SMS, MMS, or push notifications from third-party apps on your Apple Watch with cellular data, your paired iPhone must be powered on and connected to Wi-Fi or a cellular network.

As part of the activation process, you will receive a 10-digit smartwatch number for your Apple Watch. You can find this number on your bill and on your Wireless Service Agreement. It will be used only for billing purposes, and associated data usage for your watch will appear on your bill under this number.

1. Unlink your existing Apple Watch by following these instructions.
2. Pair your iPhone to your new Apple Watch using Bluetooth.
3. Link your existing smartwatch plan to your new Apple Watch by following these instructions.

This erases the information stored on your eSIM card and removes the Rogers network settings from your Apple Watch. However, this does not unlink the smartwatch plan with your iPhone.

It also does not make any changes to your smartwatch plan so you will continue to be billed. If you would like to cancel your smartwatch plan, please contact Rogers at rogers.com/contactus.

Enter your street number on line 1 and the name of your street on line 2 of the address screen.