Rogers Association Program FAQ

Learn more about what benefits are available to you through the Rogers Association Program.
Exclusively available online through Imagine Wireless.

What is the Association Program?

As a validated employee/member, you are eligible for exclusive offers on phone plans and smartphones with the Association Program.

Your program benefits are accessible through a dedicated online portal, just for you. These offers are not available through Rogers customer service, Rogers stores, or other channels. Reach out to our dedicated team for a smooth, personalized, and exclusive experience.

What does the order process look like?

When you contact your Account Manager, you’ll discuss your phone usage and mobility needs. Once your order is placed, it will be processed by our in-house teams.

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FAQ

Device Setup Charge A one-time $40 Device Setup Charge is applied by Rogers to the next Rogers invoice for each device purchased on a new activation or hardware upgrade. The charge is applied automatically and will appear on your next bill under “One-time charges and credits” for each optional purchase of a device. This charge does not apply to no term activations.

Transfer of Responsibility fee
If the name on your existing Rogers account does not match the name on your new Rogers Business account, a Transfer of Responsibility fee will apply.

Learn more about your first Rogers Bill ›

Any remaining device balance listed in your contract must be paid in full before you can change your plan and/or provider.

This applies to both current Rogers customers and customers of other service providers.

Yes, a part of the order process will include a credit check. The type of check depends on if you are an existing Rogers customer.

If you are new to Rogers a hard credit check will be done.

If you are an existing Rogers customer a soft credit check will be done.

The Save & Return program lowers the upfront cost of your device by your Save & Return credit. You agree to settle your Save & Return credit at a later date by either returning the device, or repaying your Save & Return credit.

How it works:

  1. Choose a phone
    Choose one of the available phones, get it with financing for $0 down (on approved credit) and 0% interest, and enjoy a credit toward the total device cost1.
  2. Return or keep it
    Return your phone within 2 years and upgrade to the newest phone or keep it and pay the Save & Return amount. The choice is yours!

View full terms at rogers.com/business/wireless/save-and-return.

A Rogers MyBusiness Hub profile is a centralized, self-serve website portal that allows Rogers Business customers to manage wireless, internet, TV, and voice services in one place.

When you activate or switch to an Association mobility plan you will need to set up a MyBusiness Hub profile to manage your account. You’ll find a complete registration guide linked below.

MyBusiness Hub Guide ›

When you activate or switch to an Association mobility plan you will need to set up a new MyBusiness Hub profile to manage your account. You’ll find a complete guide linked below.

MyBusiness Hub Guide ›

We’ve also got you covered after your purchase. From data transfer and SIM card changes to basic setup, our guides will help you get started.

Guide to your new device and services ›